Installation Services
A well-planned and executed installation is essential to gaining maximum benefit from today's telecommunication technology. Comtel's range of professional services provides for a timely, seamless and successful implementation of your telecommunications solution. Our aim is to ensure that the system installed in your business is practical, flexible and will maximize the value of your telecommunication investment. Our offices are located in Buffalo, New York. Supporting our customers is a primary function of Comtel. We strive to provide the best support the industry has to offer and to be there when you need us.
Customer Care Center
If there is an emergency situation with the phone system or voicemail during non-business hours, please contact Comtel at 716-874-5500. Dial 5 from the voicemail prompt to leave a message for our On-Call Technician. Please leave a contact name, company name, callback number, and the nature of the emergency. A technician will call back within 30 minutes to discuss the emergency situation and will attempt to resolve the problem over the phone, via remote access, or will dispatch to the site if necessary. Service, adds, moves or changes can be requested online .
To request changes or report service problems, please click here. In emergency situations, please contact Comtel by phone.
Cabling Services
Comtel offers a full range of structured cabling.