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MuellerReports.com for Comtel
3/12/2010 3:00:00 AM
When looking to purchase our ACD system, Comtel was focused on our needs. They worked with us to help identify the best telephone system and software for not only our current business needs but the needs we will have for future expansions as well. Integration of our Toshiba Telephone System with Automatic Call Distribution has allowed us to effectively monitor and analyze our ACD agent’s productivity. The “cradle to grave” recording capabilities have been instrumental in resolution of customer concerns and have been an advantage for us with prospective new customers.
Ginny Winkworth
MuellerReports.com
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