• Are you located in the western New York region?


• Do you own a business or call center in or around Buffalo and are looking to implement an efficient phone system to boost productivity and customer satisfaction?

At Comtel, we take our job very seriously as our goal is to furnish all of the businesses in the region, both large and small, with a proven and effective VOIP Phone System.

You might have heard of VOIP before but are unsure as to what it means. The “VO” stands for "Voice over" and the "IP" stands for "Internet Protocol." In other words, a VOIP Phone System is one where the business can deliver and receive voice calls over the internet. The ability to do this opens up the door to a huge number of valuable features you’ll wonder how you ever lived without.

Some of those features include: Dial by Name, Call Waiting, Do Not Disturb, Distinct Ringing, Call Monitoring, Call Park, Call Forward, Call Detail Records, Flexible Inbound Ringing (customer controlled), Interactive Directory List, Paging, Hot Desking, Day/Night/Holiday Greeting, Caller ID, Speed Dial, Simultaneous Ring and a host of others that will prove useful and convenient.

When you choose Comtel to install your IP Phone System in Buffalo, NY, you’re choosing a company with decades of experience in business phone solutions, along with a long list of client testimonials that stand as proof toward our dedication to quality customer service and our superior workmanship. As a matter of fact, we not only install our VOIP Phone Systems, we also maintain them and troubleshoot, as well. That means you’re never left out in the cold, which could mean a decrease in customer retention and profits.

We have experience working with businesses in all types of industries including manufacturing, healthcare, automotive dealerships, financial services and more. The fact is, no matter what industry a business falls into, their need for an IP Phone System is crucial if they expect to expand, progress and grow into the future.

These days, businesses need VOIP Phone System Solutions more than ever before. They need to keep up with technology and not be left behind. Comtel represents a number of the major carriers that our clients work with including Windstream Communications, Verizon, Time Warner, Earthlink Business and more. Contact us today for information on how you can take the next step toward a more profitable and communicative future.