Organizations throughout Western New York and beyond rely on Comtel’s service and support.  We manage premise and hosted phone systems, unified messaging, contact centers, voice mail, paging, call accounting, call recording, and numerous options.  Whether you need support for basic telecommunications, or have more sophisticated needs, we are here to serve you.

Comtel’s TotalCare Maintenance & Service Program is a great insurance policy to guard against unforeseen service issues, faulty parts, and other occurrences. Our introductory packages include many standard items, such as:


  • 24x7x365 Around the Clock Coverage
  • FREE Remote Moves & Changes
  • 2 Hour Emergency Response
  • Priority Response for Service
  • 10% off hourly rate for billable work
  • You choose your term – 1 year to 5 years, with $avings off any term!

Read more about TotalCare by clicking our PDF:

Comtel TotalCare 1-page