Our hosted VoIP system enables integration of your “smart” devices like iPhone, iPad, and others. Business users demand mobility today – workers are on the road, working from home, traveling between offices, visiting clients, and more. Now, Comtel Hosted VoIP customers are able via simple download to make use of a powerful App that will enable a worker’s availability when they want, and where they want. And, the Wave App provides many of the same features you would have available on a traditional deskphone.
The Wave App lets you make and receive calls as if you were sitting in your office. It can operate as a standalone extension, or share your deskphone’s extension number. On outbound calls from the App, your Caller ID is your office (not your cell phone).
The Wave App offers numerous features:
Intercom: Dial other users with 3 or 4 digit extension number.
Call Hold and Retrieve: Place calls on hold easily, and retrieve with the press of a button.
Park Retrieve: Pick up a “Parked Call” anywhere.
Multi-Call: Receive second call while talking, and place first call on hold to answer.
Conference: Set up multi-party conferences easily.
Contacts: Set up your User contacts for click to call.
Busy Status: See visual status of co-workers (on phone/offline) and call them instantly.
Group Agent: Be part of a “contact center” and handle sales/service calls.
Roam Free: Users may set up the App to work only in WiFi areas only, or also where cell coverage is available.
Failover Device: Be one of the staff set to receive calls in the event of Internet circuit outage.
Request a demo of the Wave App today.
Contact Comtel at 716 874-5500, or email firstname.lastname@example.org