Toshiba Ipedge Strata Messaging

To set up your voicemail box

Lift handset (do not use speakerphone) Call voicemail by dialing extension 450 Wait for voicemail to answer The system will ask you for your password. The default password Will be your extension number plus 997 The system will prompt you to do the following steps to set up your mailbox.

• Change your password (you will not have to use 7 digits) • Record your first and last name • Record a greeting

Sample greetings

You have reached _______________ i am on the phone or away from my desk. Please leave your name, telephone number and a detailed message. For operator assistance press zero.

This is___________________ i am unavailable to take your call. Please leave your name, telephone number and a detailed message and i will return your call as soon as possible. For immediate attention press zero to return to the operator

To record a busy greeting

• Lift handset (do not use speakerphone) • Call voicemail by dialing extension 450 • Wait for voicemail to answer • The system will ask you for your password. This will be your new password. • Dial 3 (for personal options) • Dial 2 (for personal greetings) • Dial 3 (for busy greeting) • Dial 3 (to record a greeting) • Begin recording at the tone and press any key to stop recording.

Retrieve messages from inside the office

When your MSG light is on

• Press the MSG button • Wait for voicemail to answer (the system will ask you for your security code) • Enter your password • Press 1 to play messages • Press 3 to delete

Retrieve messages from inside the office

When your MSG light is off

• Lift handset • Dial voicemail by dialing ext 450 • Wait for voicemail to answer • Enter your password • Press 1 to play messages • Press 3 to delete

To retrieve messages from an outside location

• Dial your main telephone number • Wait for voicemail to answer • Press the * (star button) • Press the # (pound sign) • Dial your mailbox number • Enter your password • Press 1 to play messages • Press 3 to delete

To leave a message for a inside extension

• Dial extension 450 • Press ** (the star button twice) • Dial the extension number • Leave your message after the tone.

To transfer an outside caller to a voicemail box with a transfer to voicemail button

• While connected to the outside caller • (do not place outside caller on hold) • Press the transfer to voicemail button • Dial extension number followed by the # (pound sign) • Hang up handset

To transfer an outside caller to a voicemail box without a transfer to voicemail button with feature code

• While connected to the outside caller • (do not place outside caller on hold) • Press the CONF/TRNS button • Dial #407 • Dial extension number followed by the # (pound sign) • Hang up handset