Toshiba Stratagy Voicemail

To Set Up Your Voicemail Box

1. Lift handset (do not use speakerphone) 2. Call voicemail by dialing extension 450 3. Wait for voicemail to answer 4. (the system will ask you for your security code) 5. Dial your security code (this will be your extension number plus 997) 6. The system will prompt you to do the following steps to set up your mailbox. • Record your first and last name • Record a greeting • Change your security code (you may use 3 to 16 digits) 7. You must complete the three above steps to complete your mailbox settings

Sample Greetings

You have reached _______________ I am on the phone or away from my desk. Please leave your name, telephone number and a detailed message. For operator assistance press zero.

This is___________________ I am unavailable to take your call. Please leave your name, telephone number and a detailed message and i will return your call as soon as possible. For immediate attention press zero to return to the operator

To record a busy greeting from your own extension

(You will also need to record a busy greeting. This greeting will be the same as your no answer greeting)

1. Call voicemail by dialing extension 450 2. Wait for voicemail to answer (the system will ask you for your security code) 3. Dial your security code (this will be your new security) 4. Dial 3 (to manage mailbox) 5. Dial 2 to change user options 6. Dial 5 to record busy greeting 7. Begin recording at the tone 8. Press the # (pound sign to stop recording) 9. Dial 9 to save 10. Hang up handset

You must record a busy greeting if you have a DND (do not disturb button on your phone)

Retrieve messages from inside the office - When your MSG light is on

1. Press the msg button 2. Wait for voicemail to answer (the system will ask you for your security code) 3. Enter your security code 4. Press 1 to play messages 5. Press 3 to delete

Retrieve messages from inside the office - When your MSG light is off

1. Lift handset 2. Dial voicemail by dialing ext 450 3. Wait for voicemail to answer (the system will ask you for your security code) 4. Enter your security code 5. Press 1 to play messages 6. Press 3 to delete

To retrieve messages from an outside location

1. Dial your main telephone number 2. Wait for voicemail to answer 3. Press the * (star button) 4. Dial your user id number (this will be your extension number) 5. Enter your security code 6. Press 1 to play messages 7. Press 3 to delete

To transfer an outside caller to a voicemail box

1. While connected to the outside caller 2. (do not place outside caller on hold) 3. Press the CNF/TRNS button 4. Dial 7 plus the extension number 5. Hang up handset

To leave a message for another inside extension

1. Lift handset 2. Dial 7 plus the extension number 3. When the greeting begins to play 4. Press # (the pound sign ) 5. This will skip the users greeting and after the tone you may leave your message. 6. When finished hang up handset

To change greeting from your own extension

1. Lift handset 2. Dial extension 450 3. Wait for voicemail to answer 4. Dial your security code 5. Dial 3 (to manage mailbox) 6. Dial 1 (to change greeting) 7. Dial the greeting number you would like to record (1-7) 8. Dial 2 to record greeting 9. begin recording at the tone 10. To stop recording press # (pound sign) 11. Dial 1 to review greeting 12. Dial 9 to save 13. Hang up